Store InformationThank-you for visiting our Internet Store.
We focus on physician recommended products for diagnosis and health prevention and treatment that are available without a prescription. We find the best products for the money and offer them to you. We avoid multiple products of the same type; what you see here has been thoroughly reviewed, tested and recommended by our physician panel as an effective product. If you have suggestions for new products please let us know.
If you have questions about your order or any suggestions
about pricing or products you would like to see, please
contact our store manager. We value your suggestions and
need your feedback if we are to grow.
The information presented here does not take the place of seeing your personal physician if you have a health problem. We cannot answer personal health questions. Our goal is to make you an educated consumer so you will know what questions to ask or what information is important to give your doctor.
Please note: We do not take telephone orders, only Internet orders. Email is the preferred way to contact us.
BackupMD
3520 Honeywood Drive
Johnson City, TN 37604
(423)-283-0450 (Hours - 8am - 5pm EST)
storemanager@backupmd.com
Shipping
The rates given in the previous shipping tables are approximate and subject to change. Actual shipping charges are added after your final checkout but before the order is confirmed. If the shipping charges are not what you want to pay, you can just exit at that time and your order is not sent to us at all.
Credit cards are authorized at time the order is sent to us. Your charge card account actually puts a hold on the funds but the money is not transferred out of your account until we charge the account at the time of shipping.
Your purchase will be confirmed by e-mail.
Products are usually shipped within 48 hours of the order unless the product is out of stock.
Express Mail in the U.S. - Orders are usually packed and sent on the day following your placement of the order. The U.S. Postal Service has a 1-2 day service that is much more economical than UPS or Fed Ex. The net result is that you may receive your order on the third working day after placing the order. We do not recommend choosing Express Mail if you order on a Friday or Saturday, or just before a holiday.
International Mail to Canada is sent Global Priority Mail - Canadian Customs may requires a regional tax and national tax plus an import fee before they will deliver. If the order is sent by International Mail those fees may or may not be collected but we have no way of tracking the package if there is a delay by the Canadian Postal Service.
Returns
To return merchandise, mail securely wrapped packages via
U.S. Post Office, Parcel Post (domestic USA) or International Airmail (outside of
the continental U.S.A.) To:
BackupMD
3520 Honeywood Drive
Johnson City, TN 37604
Please enclose a copy of your invoice or order number. PLEASE NOTE: The item being returned should be in its
original condition, we cannot accept altered, personalized, soiled or used items for return.
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